Mondial Assistance works “hand-in-hand‿ with your Clients attending to their ever-evolving needs.   We have extensive experience in the assistance service market and in developing specific products for the bank and insurance sectors .

Products    

•  Management Multi-risks Accidents - Estimated

Claims Management "Simples"        

Claims Management "VIP"      

Equipped mobile units (24h)      

Located/geo-references with GPS       

Exclusive Image      

Persons   

Vehicles and Passengers 

•  Service Maintenance 

Scheduled Full Service Contracts    

New and Used Warranty    

Tyres    

Tyres Insurance    

•  Customer Relationship Management            

Inbound/Outbound Campaigns  

Customer Campaigns    

Customer Satisfaction Index    

Mailing Service  

• Accident Support "on Spot"                      

Claims Management 24H      

Support to the insured in the place of the      

Detailed documentation of the accident      

Auditor Scheduling      

Damager Evaluation on Spot                   

• Personal Claims Management Accident   

• Health        

Home Assistance support      

Permanent Medical Assistance      

Home Support Services      

International Medical opinion      

Ambulatory Assistance       

Call Center Services 

Desease/Accident Support     

Nursing Service       

Physiotherapy        

Medication support Programs    

• Multi Risks 

Technical Assistance          

Medical Assistance          

Legal Protection          

Claims Management          

Before-Sales Service          

    Evaluation of the State of Conservation, Security and Damages of the  Property     

After-Sales Service       

Regularization of the accident in the period of Warranty of the property.         

Regularization of the accident is of the period of Warranty of the property       

•  Travel

Luggage Insurance      

Travel Assistance      

Concierge Services      

Medical Expenses      

• Job   

Psychological Tests         

CV Building Services      

Self a presentation Training        

Legal Information         

Job Support Hot Line  

• Legal 

Legal Support

Legal Protection Auto

Legal Protection Home

Claims Management

Credits Recovery      

• Credit Cards Products 

Card Protection Plan       

Goods Protection       

Price Protection       

Extended Warranty for White & Brown Products       

Cell Phone Insurance                

Wide Score Assistance      

Home Assistance                         

Auto and Home Legal Protection       

ATM Protection       

Luggage       

Trip Cancellation          

Legal Advice       

Legal Protection Auto       

Legal Protection Home       

Complaints Management       

Credits Recovery       

Client Provider       

Fines Management     

We develop tailor-made, flexible products and services to meet your clients’ specific needs.  We can create products with existing warranties or products which are based on a combination of new, innovative warranty options.
We invite you to contact our department of business development:  
comercial@mondial-assistance.pt